Image by dampeebe via Flickr
E-mail is something that’s become so ubiquitous in the workplace these days that we hardly give a second thought to how it’s revolutionised the way businesses communicate.
According to recent figures published by technology market research firm The Radicati Group worldwide email traffic will reach 247 billion messages per day in 2009, growing to a staggering 507 billion messages per day by 2013. That means that this year we’ll be sending 2,858,796 e-mails every single second, 37% of them business e-mails. That’s a lot of communication!
Part of e-mail’s business appeal is the speed and convenience with which it lets us communicate with our colleagues around the office and around the globe. But that convenience and speed has a downside… and that’s a growing tedency to fire-off quick, ill-conceived, badly written and poorly thought out messages that reflect badly on you as an individual, your department, or worse, the entire organisation you work for. E-mail ettiquette is straightforward, but is often overlooked in our haste to get the message sent.
You ignore good e-mail etiquette at your peril: your message, your reputation, and even your job could be at stake.